Please read these conditions carefully as they act as your Agreement of Booking.
All reservation requests and upon payment of deposit it is considered to be an acceptance of these conditions.
When you make a booking with Low Waupley Farm you enter into a contract for which the following terms and conditions apply.
Upon acceptance of the booking the contract will apply when we confirm your booking via email.
All bookings must be made by the Lead Guest who must be a person over 18 years old, who will be present at the property and held responsible.
The Contract of Letting is between you (Lead Guest), and ourselves (The Owners). This agreement is made on the basis that the property is to be occupied by you for a holiday (as mentioned in the Housing Act 1988) and that you acknowledge that the tenancy granted by this agreement is not an assured tenancy and that no statutory periodic tenancy will arise when it ends.
Bookings made within 60 days of check-in date must be paid for in full, including the good housekeeping bond (£200).
For bookings made more than 60 days before the check-in date a deposit is required to be paid when placing the booking, and the remainder of the balance to be paid 60 days before the check-in date.
BACS deposits must be paid within 24hrs otherwise the dates will be automatically released and the booking cancelled.
If the payment balance is not received 60 days before check-in, we reserve the right to cancel the booking and retain the appropriate percentage.
A GHB of £200 will be required to be paid 60 days prior to your check-in date, or immediately if the check-in date is less than 60 days from the point of booking.
If you fail to pay the GHB in the required time frame, we reserve the right to cancel the booking and retain 90% of the booking value.
Upon check-out the property will be inspected and your GHB will be returned within 7 workings day, if no damage or extra cleaning has been incurred.
If you should need to cancel your booking for any reason you must notify us (Low Waupley Farm) via email: TheFarmhouse@LowWaupleyFarm.co.uk or via our Facebook page.
The Lead Guest remains liable for a percentage of the booking cost when a cancellation is received, as detailed below:
Cancellations before 60 days will incur an administration fee of £30.00.
60 to 50 days Deposit is retained
50 to 30 days 60% of booking cost
30 to 14 days 90% of booking cost
14 to 0 days 100% of booking cost
You are not permitted to sell the booking on without getting our consent first.
Should you wish to cut your holiday short before your check-out date no refund shall be given.
We strongly advise that you take out comprehensive travel insurance. If you choose not to do so, then you accept responsibility for any loss that you may incur due to your cancellation.
You agree the cottage will be used for personal and domestic purposes only. You shall not use the property for any commercial purpose.
We reserve the right to terminate without notice and without refund for breach of this condition.
Visitors are allowed upon request.
All visitors must leave the premises by 10pm.
The rental period commences at 4pm on the day of arrival, unless otherwise notified, and terminates at 10am on the day of check-out.
We can’t facilitate any Late Check-Outs due to the turnaround time of the hot tubs.
One set of keys will be issued. When departing please make sure the cottage is locked and the keys are placed in the key safe.
We advise using the key safe during your stay to diminish the risk of loss.
Parking is at the front of the property.
The Byre – 2 Cars
The Hayloft – 3 Cars
Low Waupley Farm doesn’t accept any responsibility for any damage of loss caused while parked at the property.
Charging of Electric vehicles, E-Scooters and Electric Bikes is strictly prohibited, due to being a high fire and electrical failure risk. Failure to abide by this will result in immediate eviction from the property, without notice and without refund.
Please be aware there is a public right of way which passes through Low Waupley Farm, and at times you may see people walk through.
Each cottage has a high chair and a travel cot, all bedding & linen must be provided by you.
The beds will be made with fresh bed linen at the start of your stay, along with one bath sheet, hot tub towel and one hand towel per guest. As well as a hand towel in each bathroom and two tea towels.
If your stay is longer than a week then a weekly change of the bedding and towels will take place.
WIFI is provided free of charge. However, no guarantee is given as to the speed of the WIFI, service or the reliability. WIFI is provided with the expectation that the service maybe limited. Bookings cannot be accepted if they are reliant on the provision of uninterrupted and unlimited provision of WIFI.
Please advise at the time of booking, there is no extra charge for furry family members.
Dogs aren’t to be left unattended in the cottage without prior agreement.
Dogs must be treated for fleas before arriving at the property and throws to be used for our furry guests on the furniture.
Any damaged caused by our furry guests will be deducted from the GHB.
Please be advised there is livestock in the surrounding fields and we do have free range chickens that roam around.
The Byre – 3 Dogs Maximum
The Hayloft – 4 Dogs Maximum
You are required to put general waste and recycling in the appropriate bins.
Large commercial bin for general waste.
Blue bins are for recycling (plastic, tins, paper & glass) NO bin bags or plastic bags of any kind to be placed in the recycling bin.
CCTV is in operation covering the outside area, parking areas and Laundry room for the purpose of safety and security. Images are being recorded and may be reviewed and used as evidence in a court of law.
You (Lead Guest) and all members of your group agree to keep the cottage and its contents in the same condition and repair as you found on your arrival. You (Lead Guest) acknowledge that you are held liable to pay for any damages to, at or in the property during your booking which is directly or indirectly caused by you or any member of your group actions or inactions.
Any appliance, fixtures and fittings must be operated in accordance with the instructions provided.
You (Lead Guest) and all members of your group agree to abide by the House & Hot Tub rules on the following two pages, these can also be found in the Welcome folder provided in the cottage.
Failure to do so may result in immediate eviction from the property without notice and without refund for breach of these conditions.
You must ensure that the cottage is left in a reasonable, clean and tidy state on your departure.
Any damages, extra cleaning caused will be deducted from your Good Housekeeping Bond.
To keep our property in the best shape please abide by the house rules. A breach of the house rules may result in immediate eviction from the cottage without notice or refund.
We are a very dog friendly property but we do have a few rules for our furry guests.
Rules & Regulations for your safe enjoyment of the hot tub.
For your safety and enjoyment there are guidelines which we ask that you adhere to when using the hot tub. The signatory / lead guest is responsible for making sure all members of their party adhere to the guidelines.
DO’S
DON’T’S
Any damage to the hot tub, lid or filtration system etc. will be charged for.
If the water needs to be changed due to misuse a charge of £50 will be incurred.
In the event that the hot tub is out of order and unavailable during your stay, the Guest shall be entitled to compensation of £20 for each night it remains non-operational, provided that the issue is reported to the Host promptly upon discovery.
The hot tub will be checked twice daily once before 10am and randomly after 12 noon.
